Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims and Automotive Collision Repair industries. Founded in 1946, Mitchell has delivered advanced information and technology solutions to over 100,000 customers throughout North America, helping them to improve their business process performance. The company's comprehensive solution portfolio streamlines the entire auto physical damage, bodily injury and workers' compensation claims processes. Mitchell was recently named by the San Diego Business Journal as the No. 1 Software Company in San Diego, based on the number of full-time employees, which is approaching the 2,000 milestone. The company offers a competitive compensation and benefits package including outstanding career growth opportunities and has been recognized as one of the Fastest Growing Companies in San Diego.
This role is offered remotely anywhere in the United States.
The Telephonic Nurse Case Manager provides case management services to clients. Assesses and documents case activities in a timely manner, facilitates timely return to work, reviews medical aspects of claims, recommends diagnostic procedures and testing, and coordinates second opinions. The NCM interacts with insurance providers, treatment providers, and employer and client to ensure the success of the treatment plan. The NCM also evaluates the progress of the treatment and makes necessary adjustments to it.
Knowledge: You will be responsible for managing an average of 60-70 cases per month. A clinical background related to trauma, neurological, orthopedic, or occupational health nursing is required. Worker’s compensation experience is required.
Job Complexity: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
Supervision: You will receive general instructions on new assignments and little instruction on day-to-day work.
Physical Requirements: Candidate must be able to sit the majority of an 8 hour day with the exception of lunch and break times. Candidate must be able to keyboard the majority of an 8 hour day with the exception of lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPPA compliant.