Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry and their supply chain partners. We solve interesting and complex problems that directly affect the customers our clients serve. We are constantly adapting to stay on the forefront of emerging technologies and we work diligently to maintain our position as a thought leader within our industry.
The Technical Business System Analyst’s role is to serve as the liaison who integrates input from the customer, account and solution team, and program/product managers into software/tools/procedures/solutions requirements agile artifacts design & delivery rapidly.
Analyzes complex business and customer technical support problems to be solved with automated tools, procedures, solutions and systems. Provides technical expertise in identifying, evaluating and developing tools and procedures that are cost effective, meet user requirements at a DevOps speed. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.
This Technical Business Systems Analyst will be responsible for eliciting and documenting functional requirements use cases, user stories and maintaining a requirements traceability matrix using a variety of techniques such as interviews, document analysis, solution requirement workshops, surveys, business process descriptions, use cases, scenarios, business analysis, decision requirements analysis and work-flow analysis.
The above outlines the principal work and responsibilities in the job and does not specify each and every task that might be performed.