Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry and their supply chain partners. We solve interesting and complex problems that directly affect the customers our clients serve. We are constantly adapting to stay on the forefront of emerging technologies and we work diligently to maintain our position as a thought leader within our industry.
The Client Programs Manager coordinates with clients and internal teams during implementation and ongoing delivery of ACS Service Operations solutions (processing of medical bills and 3rd party demands). Drives client satisfaction, client communication, and contributes to the overall management of the client relationship in partnership with Client Services Management. Works with internal teams to execute on contract terms and conditions and to ensure on-time delivery of projects that support our clients’ business. Implements and processes client changes to programs. Prepares and delivers standard and ad hoc reporting and researches and troubleshoots client concerns and issues.