Mitchell International, Inc.

  • Business Systems Analyst

    Job Location US-TX-Coppell
    Job ID
    Regular Hire
  • Company Overview

    Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry. We solve interesting and complex problems that directly affect the customers our clients serve. We are constantly adapting to stay on the forefront of emerging technologies and we work diligently to maintain our position as a thought leader within our industry.


    The company offers a competitive compensation and benefits package including health insurance, 401(k), disability protection and tuition reimbursement. Our associates enjoy excellent career growth opportunities in a collaborative and engaging professional office environment that includes an onsite gym, full cafeteria and available on-site day care for children.

    Job Description


    The Product Owner works directly with one or more scrum team(s) devoted to developing Mitchell’s Auto Casualty Solutions. The product owner will author user stories and acceptance criteria, create and maintain scrum team backlogs and approve developed functionality. The position requires significant interaction cross-functionally with product managers, development teams, architects and other stakeholders.  May lead cross-functional linked teams to address business issues. 



    • Review, analyze, and evaluate business workflows and user needs.
    • Develop requirements with User Stories, Use Cases and  Activity Diagrams to facilitate development
    • Prioritize and plan stories with multiple teams on shore and off shore
    • Partner with product managers, design and development teams (onshore and offshore) to implement requirments
    • Maintain the appropriate tracking mechanisms and metrics
    • Develop and maintain teams’ backlogs and documentation
    • Stay Current with application releases and workflows
    • Ensure we are delivering high quality solutions with a strong sense of accountability
    • Other job-related duties as assigned




    Prior business systems analysis experience (2+ years).

    • B.A. or B.S. required.
    • Demonstrated passion for improving product development, and adopting new technologies and processes
    • Ability to bring flexibility and thrive in a fast-paced environment with competing/changing priorities
    • Highly logical thinker who can work in a team and cross functional environment
    • Strong analytical and problem solving skills with attention and focus on detail
    • Superior written communication required
    • Experience in Agile methodology preferred
    • Prior experience working with UML modeling, SQL, API's and OnBase by Hyland’s a plus
    • 3rd Party claims experience a plus

    Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people.  Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.



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