Mitchell International, Inc.

Project Manager 3

US-CA-San Diego | US-CA-Irvine
Job ID
17-7904
Type
Regular Hire

Company Overview

Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry and their supply chain partners. We solve interesting and complex problems that directly affect the customers our clients serve. We are constantly adapting to stay on the forefront of emerging technologies and we work diligently to maintain our position as a thought leader within our industry.

 

Mitchell’s worker’s compensation national managed care program offers solutions for insurance carriers, third-party administrators and employers. We recommend an integrated suite of solutions that include utilization review and case management with a focus on managing total claims costs while expediting safe return to work.

Job Description

The Project Manager is responsible for managing the implementation of products and services for Mitchell’s customers. This position will specifically focus on the implementation of the ReviewStat medical management software.  This role guides and manages cross-functional teams – internally and externally – to deliver defined business requirements on time and with quality. The Program Manager plans, organizes, monitors and controls multiple projects at a time, coordinating customer, vendor and internal resource involvement through the life of the project, including:

 

Project Initiation:

  • Review and refine project scope
  • Establish the cross-functional project team
  • Conduct internal and external kick-off meetings
  • Establish project management standards and guidelines for the project 

Project Planning:

  • Create a schedule outlining the sequence of activities and tasks on the project
  • Define all quality assurance and quality control procedures
  • Produce a risk management plan to identify and mitigate likely project risks
  • Document the customer acceptance criteria for each project deliverable
  • Establish communications plan for the project

Project Execution:

  • Maintain the project plan to keep those involved informed of progress against the schedule
  • Ensure adequate quality assurance and quality control techniques are undertaken to meet the quality targets specified
  • Manage project changes
  • Manage project risks and mitigation plans
  • Coordinate the resolution of project issues
  • Gain customer acceptance of each deliverable produced by the project
  • Undertake communication processes as specified in the Communications Plan, including project status reporting

 Project Closing:

  • Conduct formal project closing activities internally and externally, including Post Implementation Review

Qualifications

  • Minimum of 2-5 years recent experience as a customer facing Project Manager utilizing a formal Project Management methodology is required.
  • Managing multiple projects at a time is required.
  • Experience working cross-functionally with internal departments, vendors and customers is required.
  • Ability to demonstrate a high degree of professionalism, diplomacy and leadership in managing internal and external teams through the project lifecycle.
  • Ability to demonstrate strong communication skills – verbal and written.
  • Ability to demonstrate problem solving skills in evaluating information to achieve and address solutions for successful outcomes.
  • Ability to demonstrate negotiation skills to achieve successful outcomes on projects is required.
  • Experience working with SalesForce, SharePoint and MS Project is desired.
  • Previous experience in working in a SaaS environment is desired.

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