Mitchell International, Inc.

  • Product Manager - eGlassClaim & GlassMate

    Job Location US-CA-San Diego
    Job ID
    Regular Hire
  • Company Overview

    Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry and their supply chain partners. We solve interesting and complex problems that directly affect the customers our clients serve. We are constantly adapting to stay on the forefront of emerging technologies and we work diligently to maintain our position as a thought leader within our industry.


    Job Description

    We are looking for a Product Manager who desires to excel in a fast-paced, cross-functional, team-based environment.


    As a Product Manager at Mitchell you will own a product line. You will lead all aspects of the software’s life cycle from development of new features and enhancements to go-to market and launch plans. You will be responsible for creating a product roadmap and vision, inspiring others to support your vision, and ultimately delivering products and services that are known for their robust customer-focused user experiences and innovative capabilities. You will additionally work in-person with marketing teams, sales personnel, and Mitchell customers to identify new software solutions. You will work with sales and service teams to communicate and train on new features and business processes. Finally, you will work with other product managers on portfolio strategy including aspects of financial analysis and forecasting for your specific product.


    Position Responsibilities:

    • Conduct competitive analysis using internal, customer, and market data identify industry trends and unmet user needs.
    • Provide overall product management by defining requirements, conveying release and project visions/goals, and approving developed functionality.
    • Develop a cross organizational vision, roadmap, and appropriate tracking mechanisms for each new initiative (financial planning, analysis and forecasting).
    • Create technical roadmaps and work with the development, architecture, and user experience teams to build solutions that customers and users will love.
    • Author user stories, acceptance criteria, use cases, activity diagrams, user interface wireframes, class diagrams, business rules, and rule flow diagrams.
    • Prioritize and order functionality based on business value.
    • Participate in an Agile development environment as a member of a Scrum/Project team.
    • Prepare and present business cases to justify proposed solutions and business investments.
    • Stay up to date on the latest technology and market trends, co-author white papers, marketing materials, and industry articles that will enhance Mitchell's thought leadership.
    • Participate in an Agile development environment as a member of a Scrum Team.
    • Review, analyze, and evaluate business systems and user needs.
    • Gather business requirements from a variety of sources, such as customers and account managers, prioritize these requirements as part of the overall product roadmap, and work with the development, architecture, and user experience teams to build great solutions that users and buyers will love.
    • Conduct customer, market, and competitive analysis to identify industry trends and unmet user needs.
    • Develop User Stories with Acceptance Criteria, Use Cases, Activity Diagrams, UI Wireframes, Class Diagrams, Business Rules, and Rule Flow Diagrams.
    • Prioritize and order functionality based on business value.
    • Do whatever else it takes to make your solution successful with a strong sense of accountability.





    • Education: A bachelor’s degree in Business, Information Systems, Economics, Engineering, or related field is preferred. MBA is desirable. GPA of 3.0 or higher.
    • 2-5 years of work experience.
    • A background of product management preferably in the software industry.
    • Candidate is expected to be highly self-directed in identifying and prioritizing personal deliverables in order to meet internal and external commitments.
    • Expertise in owning business case, research, needs validation, sizing, requirements, positioning, and pricing strategies for a product.
    • Must have demonstrated excellent business judgment and strategic aptitude.
    • Experience conducting market research and identifying business development opportunities required.
    • The ability to interact and form trusting relationships with internal and external customers from a variety of background and experiences.
    • Exceptional analytical and problem solving skills with attention and focus on details.
    • Ability to lead, negotiate, persuade, and compromise.
    • Superior written communication and presentation skills required.
    • Experience working with sales and service in a software organization.
    • Experience in Agile software development environment preferred.
    • Technical software/programming experience is a plus.
    • Proven experience handling complex, technical scope and engaging internal partners across all phases of the product life cycle.
    • Ability to adapt proactively to a dynamic, rapidly changing business and technical environment.
    • Desire to excel in a fast-paced, cross-functional, team-based environment.
    • Work, internship of extra-curricular experience where you were able to build and demonstrate the following:
    • Leadership, persuasion and negotiation skills.
    • Ability to form trusting relationships with teammates and customers from diverse backgrounds.
    • Ability to adapt proactively to change.
    • Analytical and problem solving skills.
    • Project management, prioritization and time management skills.
    • Written communication and presentation skills.
    • Ability to work with sales and service in an organization.
    • Agile software development methodology experience is a plus.
    • Market research and identifying business development opportunities is a plus.
    • Technical software/programming skills is a plus.


    Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people.  Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.


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