Mitchell International, Inc.

  • Customer Training Instructor 2

    Job Location US-CA-San Diego
    Job ID
    17-7956
    Type
    Regular Hire
  • Company Overview

     

    Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry and their supply chain partners. We solve interesting and complex problems that directly affect the customers our clients serve. We are constantly adapting to stay on the forefront of emerging technologies and we work diligently to maintain our position as a thought leader within our industry.

     

    Job Description

    Multi-faceted position developing and implementing training and support session that enable insurance customers and professional repair facilities to be proficient using Mitchell products and services.  Provides onboarding and technical support to both new and existing client base.  Ability to document complex workflows and make recommendations on change management and deployment strategies.  Facilitate both onsite and remote adult learning sessions.  Interacts with customer and functional organizations to develop specifications for content of courses. Works with engineering, technical support and manufacturing to ensure that lesson plans reflect current product features.  Requires professional interaction with customers on a daily basis. 

    Qualifications

    • Bachelor's degree.
    • Two years business related experience.
    • Will require travel, including international, up to 60% of the time.
    • Exceptional interpersonal and presentation skills. 

    Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people.  Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

     

     

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