Mitchell International, Inc.

Market Research Analyst 3

Job Location US-TX-Coppell
Job ID
Regular Hire

Company Overview

Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry and their supply chain partners. We solve interesting and complex problems that directly affect the customers our clients serve. We are constantly adapting to stay on the forefront of emerging technologies and we work diligently to maintain our position as a thought leader within our industry.

Job Description

The Auto Appraiser assists in the vehicle insurance claim settlement process. The goal is to provide our insurance adjusters with a third party unbiased fair market value for a vehicle that has been deemed a potential total loss.  We use resources, such as the Kelly Blue Book, NADA to do research on the loss vehicle.  Reports are completed by finding comparable vehicles for sale that match the loss vehicle as closely as possible, then making monetary adjustments to the advertised value based on options, equipment, model years, and other configurations differences.


Responsibilities include, but are not limited to, the following:

  • Researches comparable values on vehicles, parts and equipment through online research and outbound phone calls to experts in the appropriate industry.
  • Provides fair market valuation reports per each customer’s specified parameters using specified resources and procedures.
  • Maintains specified level of technical expertise of systems and industry in accordance with departmental requirements.


  • High school diploma.
  • Type 35+ WPM.
  • Knowledge of insurance/automotive industry a plus.
  • Ability to analyze information.
  • Strong math skills.
  • Ability to research information using web- based tools.
  • Strong attention to detail.
  • Minimal affinity for vehicles, either personally or professionally, E.G.: Recognition of; types, configurations, options, and equipment.
  • Demonstrated ability and capacity to learn.

Job Complexity: Works on assignments that are complex in nature, requiring them to use judgment in decision making.


Supervision:   Works under close supervision. 


Experience: Typically requires less than 2 years of related experience.


Written Abilities: Proficient grammar, sentence structure and written communication skills.


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