Mitchell International, Inc.

  • Medical Billing Specialist

    Job Location US-UT-Salt Lake City
    Job ID
    Regular Hire
  • Company Overview

    Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims industry. Founded in 1946, Mitchell has delivered advanced information and technology solutions to over 100,000 customers throughout North America, helping them to improve their business process performance. Mitchell’s Pharmacy Solutions division provides critical Pharmacy Benefit Management solutions to hundreds of workers’ compensation and auto insurance carriers, administrators and employers in the United States, as well as connects with over 65,000 pharmacies to provide injured patients with access to prescription medicines. Our mission is to provide our customers with better claim outcomes and help patients restore their lives after a workplace or automobile accident.  Mitchell’s Salt Lake City office includes over 200 associates who work directly with pharmacies and payers to process over 1 million pharmacy transactions each year.  Mitchell is the fastest growing pharmacy solutions provider to the U.S. property and casualty industry and is rapidly growing its Salt Lake City office location.  The company offers a competitive compensation and benefits package including health insurance, 401(k), disability protection and tuition reimbursement. Our associates enjoy excellent career growth opportunities in a collaborative and engaging professional office environment that includes an onsite gym, full cafeteria and available on-site day care for children. 

    Job Description

    We’re seeking several talented individuals to join the team as Medical Billing Specialists. Our Medical Billing Specialists provide administrative support in the collections process working with our customers (insurance companies, prescribers, patients and pharmacies) on billing related to prescription processing. Responsibilities include but are not limited to the following:


    • Inquire to and correspond with customers  in attempt to collect on unpaid prescriptions
    • Place calls or send messages to those with unresolved issues
    • Review claims to ensure blocks are placed to prevent bad debt and remove blocks when appropriate so that medications can be processed
    • Maintain the database by entering, updating, and retrieving data
    • Assist in resolution of outstanding invoice problems from past due accounts
    • Identify and escalate payment issues according to established procedures



    • No previous industry experience is required as we provide comprehensive on-the-job training
    • Basic computer and keyboarding skills are required; Microsoft Office suite is a plus
    • Excellent interpersonal and communication skills, including good grammar and diction
    • Maintain a positive and professional demeanor during all business interactions
    • Effectively analyze factors concerning risk and liability
    • Make sound decisions with an ability to learn quickly
    • Work independently with minimal supervision
    • Outstanding time management and prioritization skills
    • Understanding of medical terminology and billing is desired
    • Ability to sit for long periods (up to 8 hours per day)


    Education: Minimum High School diploma or GED.  Some training in medical billing and experience in collections would be a plus.


    Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people.  Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.


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