Mitchell International, Inc.

  • Business Process Analyst - Pharmacy Solutions

    Job Location US-UT
    Job ID
    Regular Hire
  • Company Overview

    Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims industry. Founded in 1946, Mitchell has delivered advanced information and technology solutions to over 100,000 customers throughout North America, helping them to improve their business process performance. Mitchell’s Pharmacy Solutions division provides critical Pharmacy Benefit Management solutions to hundreds of workers’ compensation and auto insurance carriers, administrators and employers in the United States, as well as connects with over 65,000 pharmacies to provide injured patients with access to prescription medicines. Our mission is to provide our customers with better claim outcomes and help patients restore their lives after a workplace or automobile accident.  Mitchell’s Salt Lake City office includes over 200 associates who work directly with pharmacies and payers to process over 1 million pharmacy transactions each year.  Mitchell is the fastest growing pharmacy solutions provider to the U.S. property and casualty industry and is rapidly growing its Salt Lake City office location. 


    The company offers a competitive compensation and benefits package including health insurance, 401(k), disability protection and tuition reimbursement. Our employees enjoy excellent career growth opportunities in a collaborative and engaging professional office environment that includes an onsite gym, full cafeteria and available day care for children

    Job Description

    Your Role and Impact


    We are looking for a Business Operations and Strategy Analyst who can jump in and make an impact quickly in our Pharmacy Solutions Group. The Operations and Strategy Associate will work with our Pharmacy Team’s senior leadership to drive strategy initiatives, address critical business challenges, and enhance operational rigor within the company. You will play an integral role in helping guide the best course of strategic action through a focus on evidenced based research and analysis.


    You will be a trusted thought leader that works closely with the senior pharmacy team to drive:


    • Operational Excellence: help our business and key functional leaders run efficiently, which includes qualitative and quantitative research, insights and recommendations across a variety of operational strategic levers
    • Strategy and Transformation: help drive strategic planning process and reporting to key stake holders by leading efforts to prioritize operational initiatives, underwrite product enhancements and develop business cases for investments
    • Department Performance Management: support the functional leaders by developing key metrics that support the efficient and effective management of their groups and assist in monitoring these metrics to ensure department performance against objectives

    Duties and Skills:

    • Conceptualize, design and create data-fueled insights to enhance business performance
    • Work with the operations team members to further develop metrics, KPIs, and reports that drive enhanced operational rigor and performance improvement
    • Conduct analysis to become a subject matter expert in our industry and specific lines of business, products, services and solutions
    • Prepare business proposals, business cases, and presentations
    • Identify issues and form hypotheses and solutions



    • Bachelor’s Degree in Accounting, Finance, Mathematics, Statistics or a related field. A Masters of Business Administration would be considered a plus.
    • 3-5 years' relevant professional experience.
    • Consulting, investment banking or private equity experience a plus
    • Practical business sense with the ability to translate between strategic decisions and their operational and organizational implications
    • Self-starter and automatous: must be productive with minimal direction
    • Hard worker, good team player and highly motivated
    • Excellent problem solving and analytical skills, with a high proficiency in Microsoft Excel. Must be able to critically evaluate data and make recommendations for change based on extensive research and evidence
    • Excellent verbal and written communication skills with the ability to present and explain complex information clearly


    Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people.  Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.


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