Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry and their supply chain partners. We solve interesting and complex problems that directly affect the customers our clients serve. We are constantly adapting to stay on the forefront of emerging technologies and we work diligently to maintain our position as a thought leader within our industry.
The Business Systems Analyst role within Enterprise Business Technology works directly with the business users across the organization to implement enhancements to our cloud-based systems Salesforce.com, Remedyforce ITSM, NetSuite, custom billing solutions, and HCM systems. As a product owner, this individual will author user stories and acceptance criteria, create and maintain scrum team backlogs and approve developed functionality. The position requires significant interaction cross-functionally with development teams, other product owners, and business stakeholders.
Acting as Product Owner role for our Salesforce platform. Work closely with vendors and business resources to manage, recommend and assist in leading tool and functionality launches and adoption across the organization. Create documentation and training to leverage the tools to improve business agility. Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. Internally focused. May include company-wide, web-enabled solutions.