Mitchell International, Inc.

  • Customer Service Support 1

    Job Location US-TX-Coppell
    Job ID
    18-8656
    Type
    Temp to Hire (Full Time)
  • Company Overview

     

     Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry and their supply chain partners. We solve interesting and complex problems that directly affect the customers our clients serve. We are constantly adapting to stay on the forefront of emerging technologies and we work diligently to maintain our position as a thought leader within our industry.

     

    Mitchell’s worker’s compensation national managed care program offers solutions for insurance carriers, third-party administrators and employers. We recommend an integrated suite of solutions that include utilization review and case management with a focus on managing total claims costs while expediting safe return to work.

     

     

    Job Description

    Hours:
    Monday- Friday
    8:00am-4:30pm

     

    Temp to hire opportunity

     

    Maintains direct contact with customers before and/or after the negotiations. Supports negotiation teams by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Will also work with providers directly in handling payment issues etc.  Will be working out of several systems to ensure that client and customer needs are met.

    Qualifications

     

    • Must have customer service experience
    • Must be able to multitask and focus
    • Must be organized and flexible
    • High School Diploma or GED required
    • Experience with Microsoft office
    • Be able to type at least 55wpm and 55kpm on 10 key
    • Be able to work in a team environment
    • Detail oriented, and able to follow tasks through to completion
    • Previous work in the medical field helpful, but not required

     

    Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people.  Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

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