Mitchell International, Inc.

  • Scheduling Coordinator

    Job Location US-WA-Seattle | US-FL-Tampa
    Job ID
    18-8754
    Type
    Regular Hire
  • Company Overview

    Mitchell MCN (a proud subsidiary of Mitchell International, Inc.) was founded in Seattle as Medical Consultants Network in 1985. We are a premier national provider of medical judgment services, addressing injury and disability claims and health plan policies for thousands of clients. Through our corporate and regional offices we provide clients and their patients with independent medical evaluations and reviews. Check us out at www.mcn.com and read our blog at www.mcntalk.com. 

     

    Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims Industry and their supply chain partners. We solve interesting and complex problems that directly affect the customers our clients serve. We are constantly adapting to stay on the forefront of emerging technologies and we work diligently to maintain our position as a thought leader within our industry.

    Job Description

    Mitchell MCN is looking for a Medical Scheduler to work as a part of the IRO (Independent Review Organization) team. For this job to be done well, we need someone with solid computer skills, outstanding customer service, and comfort using the telephone. No previous industry experience is required to do this job.This position is also open for a variety of schedules (i.e. Monday through Friday, Tuesday through Saturday or Sunday through Thursday). 

     

    Some things you will be doing are:

    • Screening incoming review requests for completeness and obtaining records for case review.
    • Preparing, organizing, distributing and presenting records, materials and forms required for a complete case review packet for providers.
    • Identifying appropriate providers for case review or examination assignments based on availability.
    • Contacting clients to collect records and/or materials needed for a case review, and to resolve issues on active cases.
    • Actively participate in the Complaint Process and Provider Relations assessment process.
    • Assist IRO team in additional ways necessary.

    Compensation Range: $15-$16/hr. 

    Qualifications

    • 0-2 years of relevant experience
    • Ability to juggle several high priority tasks at once
    • Experience using Microsoft Suite (Outlook, Word, Excel)

    Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people.  Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

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