Mitchell International, Inc.

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Job Locations US-MT-Helena
Part Time, Remote work with regular local travel required (70%)   In addition to salary and benefits, we also offer our Field Nurse Case Managers: paid travel time, mileage reimbursement and monthly phone and internet reimbursement.   The Field Nurse Case Manager is responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process. Working as an intermediary between carriers, attorneys, medical care providers, employers and employees, you will closely monitor the progress of the injured worker and report results back to the employer and insurance carrier. This will ensure appropriate and cost-effective healthcare services leading to a medically rehabilitated individual who is ready to return to an optimal level of work and functioning.     - Using clinical/nursing skills to help coordinate the individual’s treatment program while maximizing cost containment. - Serving as an intermediary to interpret and educate the individual on his/her disability, and the treatment plan established by the case manager, physicians, and therapists. - Facilitate treatment between providers and worker. - Resource for claims personnel when needing providers in certain locales. - Partner with employers determining modified work. - Accurate and quality documentation meeting Best Practices timeframes. - Reporting billing hours in accordance with case activity and billing practices. - Following specific account instructions. - Demonstrates a level of professionalism within the work place and in dealing with injured workers reflects positively on the company as a whole.
Job ID
20-10395
Business Unit
Genex
Type
Regular Part-Time
Job Locations US-FL-Tampa | US-WA-Seattle
- Ability to work under pressure and meet deadlines while managing multiple high priorities - Personal computer literacy and high competency in use of MS Word and ten key - Strong detail orientation - Ability to efficiently organize information from multiple sources - Strong oral and written communication skills - Strong organization skills - Well developed customer service skills - Ability to work independently with minimal supervision - Understanding and knowledge of company's clients, products, departments and work flows, and applicable regulatory requirements and accreditation standards Pay: $16-$17/hr Hours: 8- 4:30 PDT/11-7:30 EST 
Job ID
20-10384
Business Unit
Casualty Solutions Group
Type
Regular Hire
Job Locations US-TX-Coppell | US-CA-San Diego
The Principal Information Systems Engineer position for Storage is responsible for the Research, Design, Installation, Configuration and Maintenance of the Storage Technologies implemented within the Mitchell Datacenter Infrastructures.  The successful candidate for this position will be detail-oriented with excellent planning and problem solving skills.  The focus of this position will be to provide the organization with a Principal level of technical skill with respect to Storage infrastructure and the ability to architect and operate a solution that is sustainable for the future.  The position requires a vast knowledge of state-of-the-art SAN, NAS, and Cloud Storage Solutions, I/O performance, replication and disaster recovery capabilities. In addition the candidate will have working knowledge of Operating Systems, Server Hardware, Backup/Restore, and Networking and how these entities are integrated into the infrastructure to support the corporate goals, business applications, product solutions, and their operational requirements.   Responsibilities:     - Assist in the Research, Design, Testing, and Implementation of Storage Technologies and Solutions for a multi-data center and cloud storage infrastructure. - Manage a multi-site enterprise storage environment, including replication for D.R. and monitoring. - Troubleshoot Storage issues and failures - Hardware, Software, Network, and Performance. - Collect and present data for reporting, technical direction, and capacity planning. - Assist with planning and implementation of short and long-range strategies - changes in configuration, technology and processes pertaining to storage infrastructure. - Assist in Training and Mentoring staff. - Rotating on-call responsibilities.
Job ID
20-10380
Business Unit
Corporate
Type
Regular Hire
Job Locations US-CA-San Diego
- Review, complete, file and/or open support case for agency tax inquiries as needed - Review and/or completion of garnishment orders and inquiries - Maintainance of employee data - Handling of payroll questions via MiService, email and/or phone - Hands-on payroll processing - Completing any other tasks necessary for monitoring and assisting with Mitchell payroll process
Job ID
20-10365
Business Unit
Corporate
Type
Regular Hire
Job Locations US-TX-Coppell
Overview of Responsibilities: - This role is a critical interface to provide direction, guidance, and resources to valued customers, candidates, and colleagues visiting our Coppell Office and is considered the first face of Mitchell, a role very important to our leadership team. - In addition, the role provides an excellent opportunity to work with an award winning HR team, gaining exposure to a variety of functional roles, and could develop into an entry-level position within Human Resources. - Working closely with and providing administrative support to specialist functions within the Human Resources, Facilities, and Administration departments. These functions may include benefits, compensation, talent acquisition, communications, training, event planning, program administration, etc.   - Therefore, we are looking for a motivated individual who is eager to learn, reliable, welcoming, approachable, and who will represent Mitchell proudly
Job ID
20-10329
Business Unit
Corporate
Type
Regular Hire
Job Locations US-AZ-Tucson
- Coordinates, diagnoses and troubleshoots incoming employee calls - Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access - Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel - Provides case status updates to management and end-users - Supports and maintains effective relationships with users - Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support - May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions - May include company-wide, web-enabled solutions - This position will be supporting a newly acquired business. This role will work remotely and in the office.
Job ID
20-10310
Business Unit
Corporate
Type
Temporary
Job Locations US-CA-Irvine
- Coordinates, diagnoses and troubleshoots incoming employee calls - Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access - Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel - Provides case status updates to management and end-users - Supports and maintains effective relationships with users - Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support - May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions - May include company-wide, web-enabled solutions
Job ID
20-10307
Business Unit
Corporate
Type
Temporary
Job Locations US-TX-Coppell
- Coordinates, diagnoses and troubleshoots incoming employee calls - Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access - Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel - Provides case status updates to management and end-users - Supports and maintains effective relationships with users - Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support - May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions - May include company-wide, web-enabled solutions
Job ID
20-10306
Business Unit
Corporate
Type
Temporary
Job Locations US-CA-San Diego
Mitchell International is looking for a Sr. Network/Systems Engineer with a strong background in Linux and Network Security.   Primary Responsibilities:  - Experience managing large complex multiprotocol networks utilizing BGP, EIGRP, etc. - Manage Linux based products, position requires experience with Linux and scripting. - Management of large Splunk installation, and its event collection, parsing, and content. - Investigate potential new products, Elastic, NGINX, Redlock, etc. - Manage other tools including Infoblox components, Extrahop, etc. - Provide Training, Documentation and communication to staff. - Conduct reviews on system health with management. - Assist other staff by reviewing logs and writing alerts.   - Run Nessus scans and manage remediation’s. - Manage network engineering environment, circuits, routers, switches. - Manage with perimeter security products including F5, ASA, PAN, etc. - Interface with Primary and Secondary technical POC’s.
Job ID
20-10225
Business Unit
Corporate
Type
Regular Hire
Job Locations US-UT
We’re seeking several talented individuals to join the team as Medical Billing Specialists. Our Medical Billing Specialists provide administrative support in the collections process working with our customers (insurance companies, prescribers, patients and pharmacies) on billing related to prescription processing. Responsibilities include but are not limited to the following:   - Inquire to and correspond with customers  in attempt to collect on unpaid prescriptions - Place calls or send messages to those with unresolved issues - Review claims to ensure blocks are placed to prevent bad debt and remove blocks when appropriate so that medications can be processed - Maintain the database by entering, updating, and retrieving data - Assist in resolution of outstanding invoice problems from past due accounts - Identify and escalate payment issues according to established procedures
Job ID
20-10199
Business Unit
Pharmacy Solutions
Type
Regular Hire
Job Locations US-UT
We’re seeking several talented individuals to join the Pharmacy Solutions team. Our Pharmacy Services Specialist assist pharmacies, patients and insurance companies in prescription processing in accordance with established policies. Responsibilities include but are not limited to the following: - Answer incoming calls to assist customers with a variety of inquiries - Place calls to gather data to resolve pharmacy, insurance claim, and insurance coverage inquiries - Obtain authorization from insurance companies to process new transactions - Partner with Claims Adjustors to determine claim eligibility and claim status - Verify date of payment from insurance carriers or employers - Enter and maintain accurate records in our information system  - Negotiate reconsideration of claim payment when claims are denied - Validate receipt of claims or invoices to the carrier - Follow-up on outstanding invoice payments - Maintain up-to-date knowledge of state guidelines and company policies on claims  
Job ID
20-10198
Business Unit
Pharmacy Solutions
Type
Regular Hire
Job Locations US-CA-San Diego
- Interacts directly with customers, sales and/or service representatives to handle a variety of inbound and outbound post-sales service functions. - Receives customer and internal partner requests and works independently and/or collaborates with other teams to service these requests, follow-up or escalate appropriately. - Prepares/retrieves documentation related to customer account, product, and service inquiries/issues. Updates databases with documentation related to customer interactions and steps taken to serve customer needs. - Ensures account information is accurate by keeping it updated, filing/managing customer documentation/forms. - May schedule field sales/service visits or escalate to partners as appropriate. - Handles requests for additional company materials. - Maintains records of customer contact and follow-up and resolves customer billing, payment and credit problems.
Job ID
20-10143
Business Unit
Auto Physical Damage
Type
Regular Hire
Job Locations US-MI-Jackson
PT Vocational Case Manager (CRC) We are currently seeking a PT (10-15 hrs/week) Vocational Case Manager for the Jackson/Kalamazoo Michigan area.  Certified Rehabilitation Counselor (CRC) certification is required. Coordinates and implements the vocational training or retraining necessary to return the claimant to the workplace. Conducts transferable skills analysis, vocational testing/evaluation, job analysis, and job search activities.  Coordinates claimant participation in various programs, activities and services designed to prepare them for re-entry to the workforce.   Responsibilities: - Coordinate the individual’s vocational training program while maximizing cost containment by getting the injured worker back to work. Performance is monitored by supervisors and is evaluated in relation to the overall branch performance/revenues. - Conduct vocational assessment interviews and tests, which, in conjunction with the medical information and release, will allow the formulation of vocational goals.  Must practice proper testing techniques and interpret the results without error to avoid complicating the claimant’s rehabilitation and to return them to work. - Works with the physicians and therapists to set up medical assessments to identify physical and mental capabilities which will aid in counseling the injured worker on vocational alternatives should limitations call for another type of work, or if necessary and appropriate, retraining. - Researches training and pain programs, coordinates participation and monitors the individual’s success over the course of the program. - Works with employers (past or potential) and employment placement facilities on modifications to job duties based on medical limitations and the employee’s functional assessment.  Conducts job analysis to ensure a match before placing the client in the job; obtains, when necessary, physician approval. - Provides job search skills training to claimants.  Instructs on completing applications, identifying job markets, improving interview skills.  Counsels them on alleviating anxiety and dealing with potentially negative attitudes among employers and employees. - Coordinates the injured worker’s appointments and arranges and/or may personally escort them to the appointments. - After placement, follows up by visiting the worksite, and evaluating activities and assessing performance. - May provide exert testimony on litigated cases. - Develops knowledge of current job market to identify alternative placements. - Maintains all case documents in files ensuring a comprehensive and detailed source of information for all parties involved in the case. - Prepares detailed evaluation reports, as per account guidelines, and case notes documenting each phase of activity as it is completed.  Reports billing hours in accordance with case activity and billing practices. - Maintains phone contact with all parties involved to monitor, update, and advance the vocational rehabilitation and to ensure that the case progresses. - Compiles a case inventory monthly for submission to the branch manager to allow for proper billing and to calculate hours for bonus purposes. - Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary paperwork for the insurance company, state, or other regulatory bodies. - Coordinates case management with attorneys, insurance carriers, physicians, employers, and claimants.  Serves as a main liaison in the rehabilitation process. - Maintaining the necessary credentials and demonstrating a level of professionalism within the work place and in dealing with injured workers reflects positively on the company. Professionalism is monitored daily by management. - May assist in training/orientation of new staff as requested. - Monitors functions assigned to non-case managers and provides input on the performance of support staff to their supervisor. - Other duties may be assigned.
Job ID
19-9342
Business Unit
Genex
Type
Regular Part-Time

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